For Agents FAQ

Every Agent today must be very conscious of their on-line reputation and take steps to enhance it.  Quigler helps you develop a stellar on-line reputation. It let’s you “Take a Test Drive” and practice going through the Steps and Actions privately. No one sees what you have done except you.  After you complete each Step you get a grade for that Step.   After 2 or more Steps are completed, the Step Grades are averaged into an Ongoing Grade.  Again, while in Test Drive mode, only YOU see the grades. After a few times you’ll come to know exactly what you are supposed to do for each Action at each Step. You’ll earn “A”  grades. That’s when you want to be sure to go public by inviting consumers to join you in the app. You then want to publish your grades in your profile and enhance your on-line reputation.

No!   It’s a guide, keeping you on track.  We tend to think grades go with tests, but that is not always true. In Quigler’s case your grade is demonstrating that you are a professional who is using a guide to make sure you do what you are supposed to do. Imagine how attractive that is to consumers?   Quigler is your best friend always guiding you toward doing the right thing.  Pretty nice, eh?

Today rating and grading is a mega-trend.  It started a hundred years ago with the Good Housekeeping Seal of Approval and was followed 50 years ago with Zagat restaurant reviews. But today it has grown immensely. There are hundreds of ratings and grading sites that consumers rely on for grades.  The consumer today is just too busy and wants to rely on what others say and their experiences.

No. Despite the fact that consumers rely on these sites and want ratings and grades, the rating and grading space has problems. First, most reviews and ratings are “after-the-fact,” meaning that a grade or rating is not assigned until after the transaction is finished when no one can do anything about it. Second, reviews are highly subjective, often written by friends and family, undercutting their integrity.  Some sites even censor bad reviews, giving a wrong impression.  But rating and grading is here to stay because the consumer insists on using it for hotels, trips, plane flights, restaurants, and yes, real estate agents. In fact, Zillow indicated at the end of 2016 that 53% of agents now provide ratings to consumers. So Quigler helps you get with this megatrend but in a revolutionary way.

Quigler is the first app (please write us if you know another) that provides (1) an objective grade, and (2) provides it in real time, i.e. during the transaction. The implications are truly revolutionary.  (1)  Objective grading means the grading can be trusted. Friends and family cannot manipulate it. Agents cannot pay someone to write a testimonial or review to get a good grade.  With Quigler everyone’s grade is based on the same Steps and Actions derived from the same industry best practices as determined by federal and state laws and the Code of Ethics.  (2) Real time grading means that every day you can wake up, look at Quigler and see how you’re doing.  If you are getting anything less than a perfect A, you can immediately self-correct so that at night you can go to sleep knowing you are operating at an A level. Again, remember, Quigler is NOT a test. Rather, it is a tool to help guide you always to be at your best. It’s a tool that effectively raises the bar on the whole industry.

Whenever you want. You can keep your grade private seen only by you for as long as you want.  When you choose to have your grades published on your profile, you publish them, but you control the timing.

Currently, yes. Quigler 1.0 equally weights each Action and gives the appropriate points by taking 100 and dividing it by the # of Actions in that Step. That means if there are 10 Actions under a Step, each is worth 10 points toward your grade. But as we get feedback from consumers and agents about what is most helpful to them, we will reflect those comments in Quigler by weighting Actions unequally. Different Actions will have different points allocated to them because they carry a greater importance either to consumers, agents or both. So enjoy Quigler right now because there are many Actions that give you points pretty easily just for answering the question, making it easier to rack up good points and establish a stellar online reputation.

After you complete two Steps in any transaction, Quigler will average your point score on the first completed Step with the point score on your second completed Step to produce an Ongoing Grade. It then does the same with each subsequent Step and averages all the Step Grades into an Ongoing Grade. If you have chosen to allow the consumer to see your Step grades during the transaction, they will appear in the consumer’s account.  

When the transaction is finished Quigler averages the grade for each Step and produces a Final Grade that appears in your Profile to attract other consumers to use you.